Frequently Asked Questions

We offer a wide range of digital services including website development, digital marketing, social media management, graphic design, e-commerce solutions, software development, and more. Think of us as your one-stop digital partner!

Our team has over 10 years of experience in the digital industry. We've worked with businesses of all sizes, from small local shops to large international companies. We bring this wealth of experience to every project we work on.

Yes! Thanks to the magic of the internet, we work with clients from all over the world. We use video calls, email, and project management tools to stay connected no matter where you're located. Time zones are no problem for us!

It's easy! First, contact us for a friendly chat about your project. We'll ask about your goals, timeline, and budget. Then we'll create a proposal outlining what we'll do, how long it will take, and what it will cost. Once you approve, we'll get started on making your digital dreams come true!

Just like houses come in different sizes and styles, websites have different prices too. A simple website might cost $1,000-3,000, while bigger sites with online stores or special features can cost $5,000-15,000. We'll talk about what you need and give you a clear price with no surprise fees later.

Most websites take 4-8 weeks from start to finish. Simple sites might be ready in 2-3 weeks, while complicated ones with lots of pages or special features can take 2-3 months. We'll give you a timeline when we start so you'll know exactly when your site will be ready.

All our websites look great on phones, tablets, and computers. More than half of website visitors use phones these days, so we make sure your site works perfectly no matter what device someone uses to visit it.

Not at all! Our job is to handle the technical stuff. We explain everything in plain language without confusing jargon. We'll teach you how to update your site with an easy-to-use system, and we're always here if you need help.

Yes! We build all websites with basic SEO (Search Engine Optimization) included. This helps Google understand what your site is about. We can also create a more detailed SEO plan if you want to focus on specific keywords or compete in a crowded market.

Digital marketing is like growing a garden - it takes time to see the full results. You'll usually start seeing some improvements within 1-3 months, but the best results come after 6-12 months of consistent effort. We'll provide regular reports so you can see your progress along the way.

We sure can! We offer social media setup, content creation, and management services. We can help you decide which platforms are best for your business, create posts people will want to share, and even handle responding to comments and messages.

SEO (Search Engine Optimization) is like planting a tree - it takes time to grow but provides benefits for years. PPC (Pay-Per-Click) advertising is like renting a billboard - you get immediate visibility but only while you're paying. Many businesses use both: PPC for quick results and SEO for long-term success.

We often recommend Shopify for most small to medium businesses because it's easy to use and has everything you need built-in. For larger businesses or those with specific needs, we might suggest WooCommerce or a custom solution. We'll help you choose the best fit based on your products, budget, and goals.

Yes! We specialize in creating custom software solutions like inventory management systems, booking platforms, and business automation tools. We'll work with you to understand your needs, design a solution that fits your workflow, and build something that makes your business run smoother.

We integrate secure payment gateways like Stripe, PayPal, and Square into your website or app. These services handle all the complicated security requirements so you don't have to worry about storing credit card information. We'll help you choose the best option based on your location, fees, and features you need.

Yes, we offer maintenance plans to keep your digital assets secure and running smoothly. This includes regular updates, security monitoring, backups, and technical support. Think of it like regular oil changes for your car - a little maintenance prevents big problems down the road.

Yes! We create custom logos that capture your brand's personality and appeal to your target audience. Our design process includes research, multiple concept options, and refinements until you're completely happy with the result. We'll provide your logo in all the file formats you'll need for different uses.

We design all kinds of marketing materials including business cards, brochures, flyers, posters, product packaging, and more. We ensure all your materials have a consistent look and feel that strengthens your brand recognition.

Our brand identity packages typically include a logo, color palette, typography selection, brand guidelines document, and basic marketing materials. Think of it as a complete toolkit that ensures your brand looks professional and consistent everywhere it appears.

Yes! We create eye-catching graphics for all social media platforms. This includes profile images, cover photos, post templates, story graphics, and ad creatives. We'll make sure everything is sized correctly for each platform and looks great on both mobile and desktop.